Terms and Conditions for 12-Month Fitness Agreement
All Unlimited Fitness Class Packages entitle active clients to unlimited participation in all fitness classes, subject to availability (and age permitting). Reservations are required for all classes as space is limited. Clients are permitted to register for classes up to seven (7) days in advance to reserve class space. If reservations are not made and class is at capacity, client will not be accepted into class. Clients may register through the online scheduling system, in person or by phone. Email reservations are not permitted.
Active client status means client is in good standing and currently holds either a personal training package or fitness class package that is not expired.
Empowering Punch will credit time missed for illness/injury if said illness/injury prevents a client from physical activity for more than 30 days. Medical documentation must be presented in order for time to be credited. Medical holds suspend all members of the fitness class package if hold is granted. Monthly payments must still be paid on time to fulfill contractual agreement. Any authorized missed time due to illness/injury will be added at the end of the package term provided the billing client is in good standing.
If a client chooses to upgrade status, i.e.: from Individual to Couple, on the billing date, the current fitness class package will be cancelled and resold as the upgraded status. If upgrade occurs in the middle of a billing cycle, the current fitness class package will be prorated for the remaining days of the cycle and credited to the client’s account. Registration fees will apply where applicable. Client may downgrade one time per agreement year. Additional downgrade requests will incur a $10 fee per occurrence. No refunds will be issued for downgrades.
The agreement is non-refundable and non-transferable unless client moves 25 miles away from an Empowering Punch facility. Proof of relocation must be presented.
Class Reservation Cancellation
Clients must inform Empowering Punch two (2) hours in advance of a scheduled fitness class to cancel without being charged for a forfeited class. Failure to inform EP of any cancellations within two (2) hours of the scheduled class will result in an automatic class deduction. If client has an unlimited class package and fails to cancel within two (2) hours prior to the scheduled class, he/she will be charged a $10.00 cancellation fee per occurrence.
Anyone participating in fitness activities must sign a liability waiver, have photo taken and present a valid ID for security purposes. Minors must be accompanied by a parent/guardian to authorize initial registration.
Unless otherwise specified in writing, clients give permission for photos and/or videos to be taken for future brochures, print collateral, advertising, etc. and/or published without attribution on the Empowering Punch website without compensation.
Proper workout attire and athletic shoes required at all times. Outside shoes are not permitted on the workout floors. Empowering Punch reserves the right to terminate a fitness/nutrition/personal training package of any client who fails to display respectful behavior or comply with the facility policies of Empowering Punch.