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Open Positions

Client Services Associate

Client Services Associate

Empowering Punch Personal Training and Fitness Studio is looking for a friendly, enthusiastic professional to fill a part-time to full-time Member Services Associate position. If you like being part of a fast-paced, high-energy, positive environment focused solely on helping others, we want to meet you! Compensation consists of an hourly rate, commission and a complimentary membership.
If you are ready to exceed expectations, provide unparalleled customer service and have fun at work, please submit a resume and cover letter telling us why you are the perfect fit to join our team! to danyl@empoweringpunch.com

As a Client Services Associate, you will be responsible for but not limited to:
  • Greeting all members and guests enthusiastically and professionally
  • Checking in all clients and updating client profile charts
  • Answering the phone and taking messages for trainers and instructors
  • Scheduling training and class appointments
  • Processing service contracts, renewal payments and retail transactions
  • Operating the Point of Sale software and balancing cash drawer
  • Receiving in, stocking and conducting inventory of retail products
  • Checking membership cards, account status, workout and guest registration
  • Selling fitness memberships
  • Assist with cleaning the facility when necessary
  • Any other responsibilities that would be required to maintain effective operations of the studio
Requirements:
  • Passion for health and fitness
  • Self-motivated and hard-working
  • Exceptional organizational and time management skills
  • Able to work independently and as part of a team
  • Excellent communication, follow-up (face-to-face & phone) and grammatical skills
  • Ability to multi-task in a fast-paced environment
  • Outstanding customer service skills
  • Sales experience a plus but not required
  • Proficiency in Word, Excel, Outlook, Google Sheets, Facebook and Instagram
Fitness Membership Sales Professional

Fitness Membership
Sales Professional

Empowering Punch is a Personal Training and Fitness Studio located in Strongsville. We are currently looking for a highly motivated, enthusiastic Fitness Membership Sales professional💪🏋️‍♀️. This person must boast an outgoing, charismatic and electric personality so much that their passion for fitness is contagious.

The position offers competitive hourly compensation in addition to commission🤑. We offer paid on-the-job sales and general fitness training, complimentary club membership and paid vacation with ample opportunities for advancement. The position offers 25-30 hours to start with room for growth. Must be available to work evenings and weekends to accommodate the demand of the fitness industry.

Empowering Punch Personal Training and Fitness Studio is a private studio located inside the Southpark Mall in Strongsville. We offer over 30 fitness classes, one-on-one and small group personal training and specialize in results! We are known for our outstanding customer service and professionalism and only hire fitness experts that are serious about building a career.

If you possess the skill set and character listed above and are looking for an exciting new career in our fast-paced, expanding fitness facility, please email your résumé to the email provided. To be considered as a serious candidate, be sure to submit a cover letter describing why you are the ideal candidate and the perfect addition to our amazing team. We look forward to meeting you!
danyl@empoweringpunch.com

Duties and Responsabilities
  • Calling all incoming leads daily to set and confirm appointments
  • Calling/contacting all expired members and/or past guests
  • Work designated desk shifts in addition to sales duties
  • Involvement in community networking events and health fairs
  • Conduct facility tours for potential members
  • Conduct sales presentations and consultations to prospective members
  • Available to work retail hours including weekends
Experience/Qualification
  • Passion for health and fitness
  • Ability to maximize sales opportunities and achieve personal and club sales goals
  • Self-motivated and hard-working
  • Exceptional organizational and time management skills
  • Able to work independently and as part of a team
  • Excellent communication, follow-up (face-to-face & phone) and grammatical skills
  • Ability to multi-task in a fast-paced environment
  • Outstanding customer service skills
  • Previous sales experience with a proven track record (Mandatory)
  • Personal training experience a plus but not required
  • Proficiency in Word, Excel, Outlook, Google Sheets, Facebook and Instagram
Personal Trainer

Personal Trainer

Empowering Punch is always looking for dedicated and passionate Personal Trainers to join our team. We offer competitive compensation, benefits, on-the-job training, boxing instruction and advancement opportunities. We pride ourselves on providing a very personalized, supportive environment where our staff members all strive after the ultimate goal of getting our members results. You must have a genuine passion for fitness and more importantly, for helping others. If you are ready to join a winning team, please send a resume and letter of interest to danyl@empoweringpunch.com.

Requirements
  • Experience performing physical assessments
  • Experience creating safe and effective personal training programs
  • Experience working with a variety of personal training tools and techniques
  • Able to develop individualized exercise programs consistent with the members’ personal fitness and exercise goals
  • Experience working with a dynamic range of age and fitness levels
  • Track record of achieving results with personal training clients
  • Minimum one (1) year of professional experience as a Personal Trainer
  • Current Personal Training Certification from a nationally recognized certifying authority or 4-year degree in a related field
  • Active CPR/AED Certification from a nationally recognized certifying authority -Prior customer service and/or sales experience preferred, but not required
Studio Maintenance

Studio Maintenance

Empowering Punch has an extraordinary reputation for the cleanliness of the studio and we intend to keep it that way! There is an immediate opening for a studio cleaner to pick up 2 shifts per week. This position is compensated on a barter basis. As a cleaner, you are required to clean the studio 2 days per week (2 hour shifts) in exchange for free unlimited fitness classes. If you are interested in working 4 hours per week in exchange for getting in shape for FREE – please contact danyl@empoweringpunch.com with your availability.

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